Privacy policy

Return & Refund Policy

Thank you for shopping with us. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

You have 2 days from the date of receiving your item to request a return.

To be eligible for a return:

The item must be unused and in the same condition you received it.

It must be in the original packaging.

You must provide proof of purchase (e.g., order number or receipt).

Non-returnable items:

opened skincare/cosmetic products, gift cards, sale items.]

Return Process

1. Contact our customer service at [your email or contact form] to initiate the return.

2. We will provide you with return instructions and a return address.

3. You are responsible for the return shipping cost unless the return is due to our error.

Refunds

Once we receive and inspect the returned item, we will notify you of the status of your refund.

If approved, a refund will be processed to your original payment method within 5 business days.

Exchanges

We only replace items if they are defective, damaged, or you received the wrong item.

If you need to exchange it for the same item, please contact us first.